Welcome to https://manchesterenergygrants.co.uk/ (“the Website”). These Terms and Conditions (“Terms”) govern your use of the website and any services provided by Manchester Energy Grants, including assistance with energy efficiency grants under the ECO4 scheme. By accessing or using our website or services, you agree to comply with and be bound by these Terms.

1. Eligibility

Manchester Energy Grants assists homeowners, private tenants, and landlords in applying for energy efficiency upgrades through government-backed schemes. Eligibility for funding is determined based on:

• Your household income

• Receipt of qualifying benefits

• Property type and condition

• Energy Performance Certificate (EPC) rating

We reserve the right to decline services if the property or applicant does not meet the eligibility requirements defined under the current funding guidelines.

2. No Guarantee of Installation

While we strive to help all qualifying applicants access funding and installations, Manchester Energy Grants is not liable to install the boiler or any other measures after the survey in the following circumstances:

• If the property does not qualify after generating the Energy Performance Report (EPR)

• If you fail to provide all necessary documents or paperwork

• If there is a policy change by the scheme’s governing authority

• If the installation cannot proceed due to property limitations, weather conditions, or technical feasibility

We do not guarantee installation unless all conditions are met and approved by the funders.

3. Data Collection & Use

By using our services, you agree to the collection and use of your personal data in line with our Privacy Policy. Your information will only be shared with approved installers and funding authorities relevant to the ECO4 scheme.

4. Customer Obligations

You agree to:

• Provide accurate, truthful, and complete information.

• Supply all necessary documents and proof of eligibility in a timely manner.

• Allow property access for surveys and installation (if eligible).

Failure to meet these obligations may result in delays or disqualification from the grant process.

5. Service Charges

Our services are provided free of charge for eligible applicants under the ECO4 scheme. We do not request any upfront payments for grant assessments or installations.

6. Intellectual Property

All content on this website—including text, graphics, logos, and images—is the property of Manchester Energy Grants or its content providers. You may not reuse, reproduce, or distribute any content without prior written consent.

7. Website Usage

You agree not to use the website:

• For any unlawful or fraudulent activity

• To transmit viruses or malicious code

• To attempt unauthorized access to the website or its systems

Manchester Energy Grants reserves the right to restrict or terminate your access if misuse is detected.

8. Limitation of Liability

To the fullest extent permitted by law, Manchester Energy Grants shall not be held liable for any direct, indirect, or incidental damages resulting from:

• Use or inability to use our services

• Delay or failure in installation

• Policy changes affecting eligibility

• Third-party service performance (installers or assessors)

9. Changes to Terms

We may update these Terms from time to time to reflect legal, technical, or business developments. The updated version will be posted on this page with the revised effective date. Your continued use of the website and services will indicate acceptance of the new Terms.

10. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

• Email: info@manchesterenergygrants.co.uk

• Phone: +44 7441 357041

• Address: Unit 6 Neville Street Industrial Estate, Neville Street, Chadderton, Oldham, England, OL9 6LD